FAQ- Linhai Yinfeng Leisure Products Co.,Ltd.

[Q]:How long will it take to get a reply after we send you the inquiry?

[A]:We will get back to you within 12 hours after receiving the inquiry during working days.
[Q]:Can I have a sample order?

[A]:Yes, we are welcome to order samples to test and check the quality. Mixed samples are acceptable. However, the customer must pay the cost of the product and the cost of shipping.
[Q]:How long will the delivery time take?

[A]:Samples take 5-10 days and mass production takes 15-45 days.
[Q]:Do you guarantee the product?

[A]:Yes, we offer 1 year warranty on our products.
[Q]:How do you resolve customer complaints?

[A]:First find the key points of the complaint and take measures to resolve it. If the fault belongs to us, we will bear all the losses.
[Q]: Production lead time:

[A]:1. Peak season (September and April): 35-60 days 2. Low season (May to August): about 15-35 days 3. We will put forward a detailed production schedule Each order and this schedule will be a platform for moving forward Communication between the customer and us."
[Q]:What is the production capacity of your company

[A]:1.2 Production Line 2. Daily output of 1000 umbrellas 3. 30 containers per month 4. Annual production of 100,000 umbrellas
[Q]:What are the terms of payment?

[A]:1.30% TT in advance, 70% balance before delivery. 2. We can offer different pricing on FOB, CIF, and C & F. 3. Cash, all express escrow, Paypal, Western Union, Money Gram, Bank transfers and letters of credit are acceptable.

FAQ